AI Tool for Direct Primary Care - The Solution for Primary Care Physicians

By Prem Talreja, Lunagen, CEO

Stellicare is introducing a groundbreaking AI software solution - AI real-time transcription for notes and charting. It is the first of its kind designed specifically for primary care physicians. It is especially suited for Direct Primary Care (“DPC”s).

To fully grasp the impact and advantages of this technology, it is essential to have an understanding of the current healthcare system.

The Dysfunctional Healthcare System for Primary Care

The healthcare system is not meeting the needs of the patients and the doctors, and is getting worse. Many primary care physicians are talking about early retirement and new residents are less interested in becoming primary care providers. 

We spoke to several people who visit their primary care physicians in big hospital care systems. They explained the difficulties in hospital-based primary care:

• The fee-for-service model incentivizes quantity over quality, leading to unnecessary tests and procedures.

• Our research revealed that the primary care system is in crisis, with doctors facing increasing administrative burdens, high patient loads, and limited time for each patient. 

• Doctors feel constrained and like cogs in a wheel. They often juggle around too much work, leading to burnout and subpar care for patients. 

• Patients are often not satisfied. The waiting rooms always feel endless, the appointment time feels rushed. The patient would ask a question or share a worry only to be reminded, by the doctor or the nurse, that it's time to wrap it up. 20 minutes is never enough.

Move to Direct Primary Care (“DPC”):

We learned that many physicians were leaving the large hospital run systems and opting for DPC, an innovative healthcare model where physicians partner with their patients to provide primary care services under a flat, periodic membership fee. 

By moving outside of the administrative burdens of the traditional insurance-based billing system, DPC practices are able to provide a wide spectrum of care in an affordable manner. DPC offers patients a higher level of service, communication, and relationship.

From doctors’ point of view, this is a return to medicine that actually feels like medicine. They get away from the restrictive systems and the hospital bureaucracy. They use modern and lean EMR systems and cutting edge software tools that integrate with the EMRs.

For the patients who move under Direct Primary Care physicians, the difference is astounding: They no longer feel rushed, no more tightly squeezed appointments. Instead, they get to spend real time discussing what really matters: their health, long-term goals, and building a trusted relationship with their physicians.

Direct Primary Care strips away the problems that force visits to be short, billing to be complex, and relationships to be transactional. Instead, there's more openness, clarity, and continuity that makes patients feel more connected. From all of this, they get preventive, relationship-centered care, not just “treatment.”

An AI Tool for DPCs: AI real-time transcription for notes and charting

And we learned that even though the physicians are freed from the bureaucracy, manual charting and notes still takes time - sometimes up to two hours a day are used up in charting and documenting.

With a goal to save the doctor's time, in DPC clinics or for that matter any primary care setting, Dr. Tapan Kant, MD, the founder of Stellicare, engaged Lunagen to build a modern software solution using AI speech-to-text technology, to automate charting and notes.

The result is exactly what the doctors wanted. A modern software tailored towards primary care, with AI-driven audio recording and real-time transcription that streamlines their notes and charting. 

With the assistance of Stellicare software, primary physicians can focus on care and the relationship with their patients rather than worry about the administrative burden of charting and notes. It gives them the opportunity to spend more time with the patients, or see more patients and better still to improve their work-life balance.

For physicians who view DPC as a breath of fresh air, integrating Stellicare software with their EMR makes a well-oiled system of true healthcare.

We at Lunagen, as a technology provider, are delighted to be a part of Stellicare’s mission. And this is just the beginning. Together with Dr. Kant, the Founder and CEO of Stellicare, we look forward to offering more software solutions to DPC and the healthcare system.

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